Paul and the team are excellent at what they do. They are experts in loan products and options to solve buyer problems and to seize opportunities. They know precisely how to get a loan from application to closing. They answer questions before they are asked. They also are pleasant and easy to work with. Not sure what else you need in a loan officer. The only improvement I would recommend to Paul is a product that gives money away.
Someone was always available when I had questions which was wonderful. Their words and says where communication from the lender was proactive and in other cases it seems like I was reaching out so if there’s ever an opportunity to increase communication so that I don’t have to call and ask a status, that saves time and is appreciated. Overall, it was a great experience.
All I dealt with were very knowledgeable, helpful and professional. They answered my questions by e-mail, text or phone at all hours and over the weekend. I appreciate their attention to detail and making my transaction smooth and easy.
The professionalism and being available whenever we had questions was very much appreciated.
Paul and everyone on the Interlinc team are great to work with! They communicate effectively, act with urgency, and I trust them to take great care of my clients!
Every step of this process was made so simple by the staff. We are so grateful we selected you all!!
Paul was amazing to work with. He was there to answer any and all questions I had. He was easy to get a hold of as well as fast about getting things back to me. I could not recommend him enough!
As always, Paul Knopf and his team delivered top notch customer service. We were even able to close ahead of schedule.
The app made uploading and tracking necessary documents smooth and easy. Paul and his team were very knowledgeable and helpful.
InterLinc is by far the best I have worked with. Paul, Bob, and the gang are fantastic!!
Closing went very smoothly, I loved the weekly updates leading up to the closing date from your team. Thank you!
Paul, Matthew, Bob and Casey and anyone else who assisted with our home buying process made it really user friendly for my wife and I. I will definitely refer them to anyone looking to purchase or refinance in the future.
All communication and disclosures were timely. He and his team at InterLinc are true professionals.
Paul and his team helped throughout every step of the process and was available at any time for questions. Highly recommend InterLinc!
Paul’s team made closing a breeze. So thankful for the work up front, continuous communication, and easy steps leading up to closing. We had a great experience and would definitely use Paul again!
Paul was incredible - a very smooth transaction! His positive attitude and top notch communication is why I recommend him!
The entire process was very streamlined and professional. Paul and everyone I worked with at InterLinc made me feel like a part of the family, I couldn't have had a better experience buying my first home! I will definitely be back in the future when I purchase my next home!
Fantastic experience. Everyone that participated in our home buying process was knowledgeable, friendly, and willing to go the extra mile to ensure that we understood every step and every detail in full. In total, to include closing on my current home and closing on our new home, the process took less than 30 days. We are extremely grateful for the support we received as we are combining families and incomes which can be stressful enough. Thanks Interlinc for making this experience one less thing we had to worry about!
From start to finish communication was top notch. The level of knowledge is a driving force with this team and I'm so grateful to have worked with them.
All the staff I worked with were amazing. Their attention to detail, knowledge and entourage meant were incredible. Thank you to the entire team.
Everyone I dealt with was absolutely wonderful! They walked me through every step along the way and made the process seamless.
Every one I worked with was very knowledgeable and explained the process to me. My experience with InterLinc was a smooth and easy process. No unexpected problems or delays.
Excellent experience. As the seller's agent, I don't normally get this level of service from the buyer's lender. Truly stress free! Will definitely recommend to future buyers.
This process which felt daunting and intimidating was made digestible, understandable and achievable by the team. They gave me the knowledge to make educated and informed decisions that helped me move forward with my first home purchase.
Thank you for taking the time to speak with me every time I had a question or concern. You and your team were always so professional and at the same time, I kind of felt like we were family... I could pop up at any time! Thanks again!
I was so worried about purchasing a home because I thought the loan process would be a nightmare. I had heard horror stories. My experience with Paul and InterLinc has been so easy, and I was kept informed throughout the entire process. Couldn't be happier.
Paul and his team didn't give up on us. They kept pushing to find a way to make our homeownership dreams come true. We closed in record time. It was the smoothest process and the best communication. We will always sing their praises and refer them to everyone we know!
This team was absolutely amazing and made this experience as easy as possible! I highly recommend this company and will always return to them when needed!
Professional, very client oriented, very friendly process with help readily available.
Your team was great to work with and kept us updated every step of the way. You all were quick to respond to any questions we had and made the whole process so easy.
Top notch service! Extremely thorough and responsive. Made process seamless and easy to navigate. Best experience yet getting a mortgage on house.
I am nothing but impressed with the customer service and the sense of urgency you each operate with. Sometimes, especially during a busy season, I’m so focused on doing the same for my customers that are in need of getting their lives back together that I forget about myself. You all kept in touch to make sure everything was done efficiently and timely and for that I am grateful.
Paul and the team were very helpful from the start to the finish. Guided us along the way and made everything easy!
The whole team was great. If I had questions they would answer anytime and I mean anytime. They were always available which is the best when you have worries or needs. I couldn't have asked for a more professional or caring staff. Thank you so much for all you did.
Thank you and your team so much for everything you did. The organization, teamwork, and communication that everyone had was above and beyond my expectations. I appreciate the opportunity I had to work with you all.
One of the best customer service experiences I have ever experienced. They are extremely responsive and attentive to your every need.
The communication level was impressive. Phone calls were answered or responded to almost immediately. Questions were answered quickly. I felt as if I was their top priority.
I have used the InterLinc team on several deals, including original loans and refis, and they hands down are the best in the business. They close loans fast and without mistakes, but what I like about them most is that they are extremely responsive from first contact though closing. I use InterLinc because I feel like I've formed a personal relationship with their team, and I can call or email them at any time for consultation on possible deals, regardless of whether or not the deal comes to fruition. I recommend them to everyone I talk to that is looking to purchase property.
Absolutely blown away by the service we received. We were well informed every step of the way from initial application to pre-settlement day with cash to close which was far less than originally planned.
We recently refinanced our mortgage with InterLinc after getting our initial mortgage through Paul at InterLinc, and both experiences couldn’t have been any more positive, easy and stress-free. It’s nice to get personalized service from a local person available anytime, any day, who knows our community, as opposed to a huge national corporate bank where you are just a number.
Our overall experience was fantastic. The team was very organized and communicated effectively in all avenues (phone, text, and email). As we all know, purchasing a home can be stressful. Our team was highly efficient, which made our experience pleasant and fun. We will recommend the team to our closet friends and family.
This is the second time I have gotten a mortgage through Paul and his team. They make the process so easy compared to other lenders with whom I have worked. Everyone on the team is knowledgeable, professional, and incredibly responsive.
My wife and I have already shared with several friends and family how pleased we were with every aspect of our recent home selling and buying experience and your services were certainly at the very center of the whole process. Transactions during the Covid crisis could have been a nightmare but everyone in your company acted patiently, efficiently, and creatively to serve our needs throughout, in a way that more than met the challenges of this historic set of circumstances. Thank you, all!
I think most lenders would have said this could not close, in fact, the buyer contacted (another lender) in the beginning and they told him they felt they would not be able to get this loan done. You guys go above and beyond and keep us agents informed the entire time. Even the listing agent was kept in the loop which I appreciate so they are hearing it from the source and not just from me.
The InterLinc team made my first-time home buying experience pleasant. They were extremely helpful and educated me throughout the entire process. I'll be returning for future home mortgage needs.
Thank you for your superior level of customer service! You are the Chick-fil-A of lending! You have truly matched the level of excellence I have grown accustomed to in the 26 years as a client of Pam’s. I will be sure to refer anytime possible and also ensure to positively review your online presence. Your entire team has impressed me with attention to detail and keeping me informed every step of the way! Kudos for being excellent in every facet of my experience with you and your team!
Using Paul Knopf and his team for my recent home purchase was the smartest decision I've made. It was by far, the easiest and smoothest home purchase I have ever experienced. From the paperwork required and ease of submitting it, to keeping me in the loop every single step of the way. They made me feel like I was their only client. The entire team was friendly, efficient, and provided second to none customer service. If you’re looking to purchase or refinance a home, you should give Paul and his team a call, they’re the best in the business and they’ll prove it.
My wife and I can’t thank you all enough for everything you’ve done for us during this stressful process. You actually didn’t cause the stress. You guys are absolutely amazing. Thank you for wanting to be apart of this journey with us. Again, thank you for your kindness and hard work.
He was super helpful during this process. This was our first home and he made this process very simple. He worked hard to close us in 30 days, use Emmett if possible. He will not let you down!! Very impressed by his work and this company as a whole.
I had an amazing experience working with Emmett Exum from InterLinc Mortgage - he was there to help me with any questions I had no matter what time it was or what the question was. I would recommend him and Interlinc to everyone needing assistance with purchasing/refinancing a home.
Emmett and his team did everything for me and made the whole process as simple as possible. He answered my calls every time I needed him and answered all my questions the best he could. I would recommend him to all of my friends and family looking to purchase a home!
I was referred to Emmett by a colleague I work with to help my husband and I through the lending process for the purchase of our first house. My colleague said that Emmett would take good care of us and he was right. As first time home buyers, we had A LOT of questions ranging from what we would need to be pre-approved/qualified through what documentation we needed to provide to the underwriters. Emmett was patient with us and was available to answer our questions no matter the time or day of the week. He provided outstanding customer service and has continued to even after the closing. Whether you are purchasing your first or fifth home, I would definitely recommend working with Emmett!
Emmett is amazing at what he does. He works very hard, puts you as his top priority, is patient and always provides assurance. He will advocate for you in every way possible. Thank you Emmett, you made it happen. We are so happy!