The whole team was great. If I had questions they would answer anytime and I mean anytime. They were always available which is the best when you have worries or needs. I couldn't have asked for a more professional or caring staff. Thank you so much for all you did.
One of the best customer service experiences I have ever experienced. They are extremely responsive and attentive to your every need.
The communication level was impressive. Phone calls were answered or responded to almost immediately. Questions were answered quickly. I felt as if I was their top priority.
I have used the InterLinc team on several deals, including original loans and refis, and they hands down are the best in the business. They close loans fast and without mistakes, but what I like about them most is that they are extremely responsive from first contact though closing. I use InterLinc because I feel like I've formed a personal relationship with their team, and I can call or email them at any time for consultation on possible deals, regardless of whether or not the deal comes to fruition. I recommend them to everyone I talk to that is looking to purchase property.
Absolutely blown away by the service we received. We were well informed every step of the way from initial application to pre-settlement day with cash to close which was far less than originally planned.
We recently refinanced our mortgage with InterLinc after getting our initial mortgage through Paul at InterLinc, and both experiences couldn’t have been any more positive, easy and stress-free. It’s nice to get personalized service from a local person available anytime, any day, who knows our community, as opposed to a huge national corporate bank where you are just a number.
Our overall experience was fantastic. The team was very organized and communicated effectively in all avenues (phone, text, and email). As we all know, purchasing a home can be stressful. Our team was highly efficient, which made our experience pleasant and fun. We will recommend the team to our closet friends and family.
This is the second time I have gotten a mortgage through Paul and his team. They make the process so easy compared to other lenders with whom I have worked. Everyone on the team is knowledgeable, professional, and incredibly responsive.
My wife and I have already shared with several friends and family how pleased we were with every aspect of our recent home selling and buying experience and your services were certainly at the very center of the whole process. Transactions during the Covid crisis could have been a nightmare but everyone in your company acted patiently, efficiently, and creatively to serve our needs throughout, in a way that more than met the challenges of this historic set of circumstances. Thank you, all!
I think most lenders would have said this could not close, in fact, the buyer contacted (another lender) in the beginning and they told him they felt they would not be able to get this loan done. You guys go above and beyond and keep us agents informed the entire time. Even the listing agent was kept in the loop which I appreciate so they are hearing it from the source and not just from me.
Thank you for your superior level of customer service! You are the Chick-fil-A of lending! You have truly matched the level of excellence I have grown accustomed to in the 26 years as a client of Pam’s. I will be sure to refer anytime possible and also ensure to positively review your online presence. Your entire team has impressed me with attention to detail and keeping me informed every step of the way! Kudos for being excellent in every facet of my experience with you and your team!
The InterLinc team made my first-time home buying experience pleasant. They were extremely helpful and educated me throughout the entire process. I'll be returning for future home mortgage needs.
Using Paul Knopf and his team for my recent home purchase was the smartest decision I've made. It was by far, the easiest and smoothest home purchase I have ever experienced. From the paperwork required and ease of submitting it, to keeping me in the loop every single step of the way. They made me feel like I was their only client. The entire team was friendly, efficient, and provided second to none customer service. If you’re looking to purchase or refinance a home, you should give Paul and his team a call, they’re the best in the business and they’ll prove it.
My wife and I can’t thank you all enough for everything you’ve done for us during this stressful process. You actually didn’t cause the stress. You guys are absolutely amazing. Thank you for wanting to be apart of this journey with us. Again, thank you for your kindness and hard work.
Amy and Courtney
He was super helpful during this process. This was our first home and he made this process very simple. He worked hard to close us in 30 days, use Emmett if possible. He will not let you down!! Very impressed by his work and this company as a whole.
I had an amazing experience working with Emmett Exum from InterLinc Mortgage - he was there to help me with any questions I had no matter what time it was or what the question was. I would recommend him and Interlinc to everyone needing assistance with purchasing/refinancing a home.
Emmett and his team did everything for me and made the whole process as simple as possible. He answered my calls every time I needed him and answered all my questions the best he could. I would recommend him to all of my friends and family looking to purchase a home!
I was referred to Emmett by a colleague I work with to help my husband and I through the lending process for the purchase of our first house. My colleague said that Emmett would take good care of us and he was right. As first time home buyers, we had A LOT of questions ranging from what we would need to be pre-approved/qualified through what documentation we needed to provide to the underwriters. Emmett was patient with us and was available to answer our questions no matter the time or day of the week. He provided outstanding customer service and has continued to even after the closing. Whether you are purchasing your first or fifth home, I would definitely recommend working with Emmett!
Emmett is amazing at what he does. He works very hard, puts you as his top priority, is patient and always provides assurance. He will advocate for you in every way possible. Thank you Emmett, you made it happen. We are so happy!
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Kentucky Mortgage Company License #MC94322. InterLinc is an Equal Housing Lender. DISCLAIMER: This is not a commitment to lend. Credit and collateral are subject to approval. Other restrictions may apply. Programs, rates, terms and conditions are subject to change without notice.